As your local water and wastewater utility provider, we strive to keep you continually updated on all matters related to our services. If you do not find the information you need, please contact our Customer Service office and we will gladly assist you.
Customer Letter Regarding New Water and Wastewater Rates 100119
Statement Regarding USFWS MOU Compliance
Boil Water Notice Lifted for ALL PUA Customers
February 05, 2023
The Boil Water Notice has been cancelled for all customers in the PUA service area.
Customer Guidance After a Boil Water Notice in Cancelled
Customers can flush household pipes, ice makers,...
Revised Drought Contingency Plan-New Stage 1 Drought Restrictions 9/1/22
September 02, 2022
The West Travis County Public Utility Agency Board of Directors approved a revised Drought Contingency Plan on Thursday, September 1st. The revised plan can be found on the home page of this...
Stage 3 Watering Restrictions in Effect 6/17/22
June 17, 2022
Due to extremely high water demand, the West Travis County Public Utility Agency is implementing Stage 3 Watering restrictions effective June 17, 2022.
Stage 3 restrictions are:
Outdoor watering...
Mandatory Watering Restrictions Effective May 1, 2022
April 22, 2022
The West Travis County Public Utility Agency will implement MANDATORY Watering Restrictions starting May 1, 2022. Irrigation use will be limited to twice per week based on the following...
Notice of Confidentiality and Customer Right to Disclosure
October 26, 2021
Pursuant to House Bill 872, passed in the 87th Legislative Session of the Texas Legislature, Subchapter B of Chapter 182 of the Texas Utilities Code makes confidential certain personal information...
