« Back to News & Notices

AMI Meter Installation 620 & 71 customers

Please be advised ...The installation of our new AMI meters continues with Signal Hill, Homestead and customers off of 620 and 71. Customers will see DB Utility contractors in the neighborhood, not PUA. The installers will have a badge and uniform to verify their identity.

Instructions

They will knock before installation. If nobody answers but they detect water being used in the home, they will leave and return later that day or week. Otherwise, they will begin installation. You do not need to be home during installation.

If you have any questions or concerns regarding the installation, please contact Customer Service at 512-263-0125.

For questions regarding the new meters, please visit our FAQ page